FAQs

• HDMI Compatibility: Works with devices using a standard HDMI Type-A port (14mm wide x 4.5mm thick), including Smart TVs, gaming monitors, and projectors.
• Audio Output: Sound plays through your connected device's built-in speakers (e.g., TV, computer, laptop, projector speakers).
  
  No Sound? Try this first:
  If you have external speakers connected to your TV/monitor/projector, disconnect them temporarily. Check if sound now comes from the device's own speakers. If this solves the issue, your external speaker setup needs adjustment.

• "No SD Card" Error
  1. If the TV displays "No SD card, please insert": Clean the SD card's contacts with alcohol and reinsert it firmly.

• HDMI Connection Issues

1. Check if the HDMI port matches the selected TV input channel.

2. Inspect the HDMI port for looseness, corrosion, or dust.

3. Try a different certified HDMI cable or test the device on another display.

• Get More Songs & Music Videos: Download additional tracks and MTVs from our official website to expand your dance library. (👉Download)
  

Tips: Please use Google Chrome to open the official website.

• Transfer Files to Your Dance Mat:
  
  1. Remove the microSD card from your host.
  
  2. Insert it into the included USB adapter.
  
  3. Plug the adapter into your computer.
  
  4. Drag & drop (or copy) the downloaded files onto the microSD card.
  

• Manage Your Content: Easily add or remove songs and videos directly on the microSD card using your computer. Just open the 'SONGS' folder to access your files.
  

In 2026, our R&D team will continue to upgrade the song library. Please pay attention to our official website for the latest information. If you have favorite songs, welcome to tell us by e-mail. Please give us more time to develop and improve this. Thank you in advance!

1. Never connect the host power cable's USB to TV/device USB ports: This may trigger automatic screen switching. Always plug directly into a wall outlet.

2. If TV signals switch automatically or controllers become unresponsive during gameplay:
Check whether the dance mat is folded but still powered on. A folded and powered-on dance mat will interfere with the controller's signal.

Controller Malfunction (D1/D2)
1. The dance mat has 2 controllers. D1 is the main one, usable in single/double mode; D2 can only be used in two-player mode.

1. Check if the red signal light on the handle stays on. If it's flashing or off, replace the low/out battery timely.

If you're using only the controller (without the dance mat), ensure the dance mat is turned off. When folded, the dance mat must be powered off; otherwise, it will interfere with the controller's signal, preventing the controller from functioning properly.

1. When using the single dance mode of the double dance carpet, both the left and right mats are applicable in the 4-key and 6-key modes, only the left mat can be used in the hands & feet mode.

2. Observe whether the red signal light on the mat is always on. lf the red signal light flashes, it means that the battery is low. Please replace the battery.

3.Try taking out the battery and reinstalling it before turning on the switch.

4. When the dance mat is folded or not in use, always turn off its power switch or remove the batteries.

The camera game is captured in real-time by the 3D camera and
controlled directly with body movements, allowing people to interact with the
game in an immersive way.

The other games can be controlled by the controller or by the
dance mat.

How to quit the game?

Controller: press "START/CONFIRM" to pause the game, then press and hold the "SELECT" button for 3 seconds to exit the game and return to the previous menu.

Dance mat: step "START" to pause, then step "SELECT" to return to the previous level menu.

 

The instructions can not be detailed examples of each gameplay, you can explore the play on your own. If you are not clear about any games or functions, please feel free to contact us.

Turn the disco ball half a turn so that the 2 poles on the bottom line up with the contacts on the base.

Please place the dance mat in a dry place for storage, The PU and PEVA materials do not absorb water and are easy to care for. It can be cleaned by wiping with a damp towel. When not in use for a long time, please remove the battery inside the dance mat and controller to increase longevity.

Please note that when you move the dance mat, you may experience electric static discharge due to friction. This is not a leakage issue, but rather a result of static electricity in dry weather when in contact with the human body. Please be assured that the dance mat is safe to use.

The first time you unpack the dance mat, it would have an unpleasant smell. Please rest assured, that it is non-toxic. The main reason for the odor is the tight sealing for a prolonged period of time. Put in a cool and ventilated place for 3 days and the odor will completely dissipate.

Our dance mat is made of high-quality materials and undergoes rigorous quality testing that wouldn't harm your health.